@Golden-Globes
We (being your fellow-customers, who almost by definition won’t be here if they had the experience you describe) heard you the first time.
Lying about what is on it? Can you give a few examples to support this potentially libellous claim?
And while the website has a few shortcomings, they are minor, and would hardly turn me into a seething ball of fury. Again, can you list anything concrete?
I’m guessing you are trying to watch on a laptop? This is indeed the worst Now experience out there; but that the Player is a separate app reflects Now’s obligations to various third party content providers to keep their content secure against copying, which they can’t do in the browser that serves as the marketplace.
Try Now as a native app on a TV, or via a Roku or Amazon device, and you will see what I mean.
If you need more than one tab open for Now, though, you are doing it wrong, and if it looks like vomit, perhaps you should amend your colour scheme?
Finally, Now offer a 7-day free trial of all its memberships except Sport; 7 days should have been well long enough for you to determine if Now suited you or not. Why pay upfront; use a free trial, and you have no need to want a refund?
Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
