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NOW TV says I am roaming even though I am in U.K.

Seen this error on multiple forum posts and NOWTV saying they’ve fixed it with their reply but doing no such thing.


My NOWTV account keeps giving me a Roaming Error saying I am in a different country.


but my IP address is U.K. based, I use no VPN (nor have I ever) and every single app knows I am in the U.K. (including geolocked streamers). This is happening on all apps/devices running NOWTV on both LAN and WAN networks (all with U.K. IPs - which I have also google searched to confirm their location.


what is the fix to this? I’m paying for entertainment, boost, movies and hayu and not able to access a thing…

1 Reply
Legend 5
Legend 5


The last time it happened to me, I was advised to update my payment details, even if it’s the same card.

Strangely this fixed it and haven’t had it since.

FYI that I do not work for NOW, just a NOW customer trying to help