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Kael
Newbie

My Entertainment Membership doesn’t work

« Unable to complete purchase

Sorry, we were unable to complete the purchase of your Entertainment Membership right now. You can try again, or continue using the app and we'll keep trying for you. PPG_0012 » when I want to watch a show they put me this, please can you help?

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Kael 

Where are you trying to do this? 
Is it on the app or website?

If it’s the website what about another browser?

Jump onto live chat by clicking “chat online” within the green box to speak with staff. Do not hit “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help