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Most episodes have captions and there are one or two missing

So I watched from season 1 to season 4 of New Amsterdam that all have captions which was great until episode 20 - No captions?!  whats going on? 

Is this a glitch or something? 
There is no speech bubble icon available. 

Come on Sky, this is 2022 and we should all have access to information. 

2 Replies
Legend 5
Legend 5

@ContentTeam can you investigate for @Loki43 ?

FYI that I do not work for NOW, just a NOW customer trying to help
NOW Team Member
NOW Team Member

Hi @gavs82008 @Loki43 

thanks for raising this, we will look into this and get back to you as soon as possible

* Please note that I am only able to look into content related queries, any account, offer, etc related. Please Contact our customer team or live chat for help.
Thank you