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IamSuperman11
Observer

Monthly sky sports pass not working

Hello,

 

I redeemed a five month sky sports mobile pass through McDonalds, but when I try to watch it on my IPhone (IOS 12.4), it keeps telling me I need to buy a monthly pass.

 

Everything else tells me my voucher is properly purchased and activated, and that I should be able to watch when I open the app. But it won’t let me watch.

 

Please help!

 

Glenn

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schnapps Legend 5
Legend 5

Re: Monthly sky sports pass not working

Hi @IamSuperman11 

 

Have you tried signing out of the NowTV App on your phone and then log back into the NowTV App again.

 

It seemed to work for a couple of people and maybe worth a go if you haven't tried it already.

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IamSuperman11
Observer

Re: Monthly sky sports pass not working

That might have sorted it actually.

Thanks for your help!
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