22-01-2020 21:03
We've been enjoying the new Cobra series from Sky but have noticed that tonight neither episodes 1 or 4 are showing up as watchable but 2, 3, 5, and 6 are. 1 was definitely available yesterday because we watched it last night! A problem on the mobile app, PC, and NOW TV box.
Any suggestions anyone?
Solved! Go to Solution.
23-01-2020 12:28
Hi everyone,
@Anonymous User @Anonymous User @Anonymous User @Anonymous User @Anonymous User
Apologies for the inconvenience, we had an unexpected error.
This has now been resolved, and all episodes should be available to play.
Thanks for your patience.
Regards,
Jason
23-01-2020 22:13
Hi @Anonymous User
What playback device are you using?
Hopefully it's not a Youview box which doesn't currently support the NowTV Entertainment pass.
I can find this TV show on both my nowtv box or nowtv App on my smart phone by either typing Cobra in the App search engine or by going to Entertainment, then select Channels, then select Sky One, then scroll down to the Cobra folder for all six episodes.
23-01-2020 22:51
24-01-2020 12:45
22-01-2020 23:22
Same problem here.
22-01-2020 23:14
Just messaged nowtv about this and got the following:
23-01-2020 9:29
9.30 am the following day and it is still not sorted...
23-01-2020 12:28
Hi everyone,
@Anonymous User @Anonymous User @Anonymous User @Anonymous User @Anonymous User
Apologies for the inconvenience, we had an unexpected error.
This has now been resolved, and all episodes should be available to play.
Thanks for your patience.
Regards,
Jason