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Anonymous User
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Mandatory Pin - utterly ridiculous

Both my husband and I are in our sixties and definitely don't need to have parental guidance on what to watch. We don't have grand children so never have kids around. Not being able to turn pin off is absolutely ridiculous. It is incredibly annoying and whoever was the idiot that thought this change is a good idea should be sacked. Every time you want to watch a film you have to put in a pin. That is nuts. We are adults and perfectly capable of making decisions of what to watch. I've been using Now TV for nearly a year now and have been very happy but this utterly senseless piece of regulation is preposterous. 

 

Get it sorted Sky. Or you will be losing many customers.

7 REPLIES 7
Anonymous User
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Couldn't agree more. I am now considering scrapping the movies

Anonymous User
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You will require a pin for every channel Why,  only person in the house!!! Why do I need a pin

Anonymous User
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This is a really unwanted feature, however I have set my PIN to 1111 as when the cursor opens it Is already on the ‘1’ so I just press ok 4 times, pretty annoying though 

gavs82008
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@Anonymous User @Anonymous User @Anonymous User @Anonymous User @Anonymous User 

 

Below is the reply from Now TV on the matter in another thread

 

https://community.nowtv.com/t5/NOW-TV-Smart-Box/New-Mandatory-Pin/td-p/495114

 

Re: New Mandatory Pin

We've introduced a mandatory PIN on some live Sky channels to make sure we’re doing as much we can to make our service more responsible. It also offers our customers more choice to watch content that normally might not be available before the traditional ‘watershed’ – the time when TV programmes that might be unsuitable for children are broadcast.

 

If you’ve got a Sky Cinema Pass, you can turn off the Parental PIN but you’ll still need to enter your PIN to watch some live Sky Cinema channels. But you won’t need to enter it for on-demand movies, or for most of our Passes.

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
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For the 1st time today when I entered my pin it said that it wasn't recognised. I just left it as it was just for background noise. Want to watch a film in bed and entered my pin - wouldn't work. Hubby reset pin - Still wouldn't work. We don't need pin and now I can't work box in my room. So annoyed with it!

Anonymous User
Not applicable

This business of entering a pin every time you change a channel on Sky Movies has to stop, it's as simple as that. This is the first time I've encountered a major issue on Now TV that is pushing me away from keeping the service. I can understand putting a PIN in for purposes of a child lock, but I'm a 29 year old man with no children, I don't need a child lock pin on my service, I'm PAYING to be able to view movie channels at my own choosing, I don't need to put a PIN in every time I change a channel, this is utterly barbaric and you need to pack it in sharpish and a more practical way of managing child lock, for goodness sake. 

Anonymous User
Not applicable

I have been thinking that mandatory Pin nonsense should be removed. I am definitely not a happy bunny. I have tried put the settings to the highest level ie porn basically and I still have to put in the flipping pin. I have been using NOWTV for roughly 6 years and this is the daftest thing they have come up with although there are a few others that are also daft  

 

PLEASE REMOVE THE MANDATORY PIN, MAKE US ALL HAPPY AGAIN.