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Anonymous User
Not applicable

Live chat

Why is live chat so useless ?

2 REPLIES 2
Anonymous User
Not applicable

I bought a week long TV sports pass and agreed the monthly £5.99 p/m mobile pass at expiry of the week.

The week expired yesterday. Today I succesfully signed in on my mobile to watch golf. It would not let. I went to "my account" and it says I have a sports pass. Tied to watch again, refused for the same reason ? ? ?

My billing status shows £12.98 paid on 29 Sept for weeks TV pass. It shows £5.99 due next on 29 October.

Something is wrong as should be able to watch golf on my mobile today ?

Please can you help ?

Ian

schnapps
Legend 5
Legend 5

Hi @Anonymous User

Was the golf on one of these channels listed below ?

Sky Sports Premier League, Action, Arena & News, where with the nowtv mobile pass you only get 4 number Sky Sports live channels on your mobile smartphone.

More info here.

https://help.nowtv.com/article/sky-sports-day-week-month-pass