29-06-2020 15:58
the lion king is still not working on tv. Works on phone but no good as my kids want to watch it. When will it be resolved. It had been ongoing for months
30-06-2020 15:09
@Anonymous User
This may not be much help for you, but if you have Disney+ you will be able to watch it no problem there?
Will find out if there is any updates for this though.
30-06-2020 16:50
Thank you. No Disney + unfortunately.
30-06-2020 20:07
@Anonymous User
Ah ok fair enough.
What device are you trying to watch Lion King?
01-07-2020 4:19
On my LG smart tv. It works fine on my iPhone but it’s not good enough for the kids to watch together.
01-07-2020 7:22
@Anonymous User
Very strange, just tested it on my LG TV and it worked perfectly fine.
What I can only suggest is to delete the app and to reinstall it.
If that fails then we will need to log a fault of some sort with the Now TV team.
01-07-2020 8:13
@gavs82008 @Anonymous User the powers that be know about this one. I'm thinking that with a lot of the other issues affecting the platform there's a massive backlog to sort.
Not sure if @Izzie-T can give an update on when a fix will be available?
01-07-2020 9:16
Hi All,
I understand you mean the LG TV is not working, however can I please confirm if it is only in the app of LG TV or a NOW TV stick too, please?
Thank you.
01-07-2020 13:07
Only the app. I don’t have a stick.
09-10-2020 20:51
Same problem here - works on the phone but not on Apple TV.
First reply was in May, and this is still not sorted!
The film isn’t available for a whole lot longer...