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Anonymous User
Not applicable

Law and Order SVU seasons 8 & 9 not playing

Started watching Law and Order SVU season 8 and got about three episodes in when it decided it no longer wanted to play anymore episodes. Checked other seasons to see if they still worked and it allows me to watch Seasons 1-7 and 10-13 but won't play or download any of seasons 8 and 9. 

Currently using the Now TV app on my android tablet and PS4 console. 

17 REPLIES 17
Anonymous User
Not applicable

I'm having the exact same issue. Series 1-7 play fine but nothing after.

Anonymous User
Not applicable

I’m having same problem through now tv box and the app

Anonymous User
Not applicable

Season 6 has stopped for me... Very frustrating... 

 

Anonymous User
Not applicable

Late season five stopped for me, now no further episodes play.

Anonymous User
Not applicable

Me too!! Now TV? Do you fancy responding to this? 

gavs82008
Legend 5
Legend 5

@Anonymous User @Anonymous User @Anonymous User @Anonymous User 

There are known issues on episodes not playing. I am finding Swat season 1 episodes 21 and 22 not playing. 

 

Spoke with Live chat who dolt me that they are looking into it. 

 

Bare in mind only occasionally do Now TV staff monitor and post on the forums. But yes some update would be nice. 

@Karl-F is there any update on episodes not playing?

FYI that I do not work for NOW, just a NOW customer trying to help
Karl-F
Community Manager
Community Manager

Hi @gavs82008 

 

Thanks for your post, we're aware of issues with certain pieces of content. 

 

We're investigating this a we speak, as soon as we identify the cause of this issue, we'll be trying to get this resolved asap. 

 

Sorry for any inconvenience this may have caused. 

 

Thanks

Karl

gavs82008
Legend 5
Legend 5

@Karl-F 

What might be useful is creating a new thread under the News & Info section with a list of the content that is currently having issues with. This could then be updated/removed from the list once its resolved. 

Much like the post 'More of the year's biggest blockbusters'

 

FYI that I do not work for NOW, just a NOW customer trying to help
Karl-F
Community Manager
Community Manager

That's some thing we definitely might do, however we're still in the process of identifying the exact shows that are impacted at this time. 

 

Once we have a concrete list it's something we'll definitely consider. 

 

Thanks

Karl