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Lizwig
Newbie

Law and Order SVU seasons 8 & 9 not playing

Started watching Law and Order SVU season 8 and got about three episodes in when it decided it no longer wanted to play anymore episodes. Checked other seasons to see if they still worked and it allows me to watch Seasons 1-7 and 10-13 but won't play or download any of seasons 8 and 9. 

Currently using the Now TV app on my android tablet and PS4 console. 

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16 Replies
mv78280
Newbie

Re: Law and Order SVU seasons 8 & 9 not playing

I'm having the exact same issue. Series 1-7 play fine but nothing after.

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Jules80
Advocate

Re: Law and Order SVU seasons 8 & 9 not playing

I’m having same problem through now tv box and the app

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Barbieasakid
Advocate

Re: Law and Order SVU seasons 8 & 9 not playing

Me too!! Now TV? Do you fancy responding to this? 

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gavs82008
Expert 3

Re: Law and Order SVU seasons 8 & 9 not playing

@Barbieasakid @Lizwig @Jules80 @mv78280 

There are known issues on episodes not playing. I am finding Swat season 1 episodes 21 and 22 not playing. 

 

Spoke with Live chat who dolt me that they are looking into it. 

 

Bare in mind only occasionally do Now TV staff monitor and post on the forums. But yes some update would be nice. 

@Karl-F is there any update on episodes not playing?

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Community Manager
Community Manager

Re: Law and Order SVU seasons 8 & 9 not playing

Hi @gavs82008 

 

Thanks for your post, we're aware of issues with certain pieces of content. 

 

We're investigating this a we speak, as soon as we identify the cause of this issue, we'll be trying to get this resolved asap. 

 

Sorry for any inconvenience this may have caused. 

 

Thanks

Karl

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gavs82008
Expert 3

Re: Law and Order SVU seasons 8 & 9 not playing

@Karl-F 

What might be useful is creating a new thread under the News & Info section with a list of the content that is currently having issues with. This could then be updated/removed from the list once its resolved. 

Much like the post 'More of the year's biggest blockbusters'

 

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Community Manager
Community Manager

Re: Law and Order SVU seasons 8 & 9 not playing

That's some thing we definitely might do, however we're still in the process of identifying the exact shows that are impacted at this time. 

 

Once we have a concrete list it's something we'll definitely consider. 

 

Thanks

Karl

Robbo3501
Advocate

Re: Law and Order SVU seasons 8 & 9 not playing

I’m having the same issue, if I try to download any episodes from series 7,8 or 9 I get error 16, and if I try to stream them it just says sorry content not available, how long will it take for this error to be resolved as I’ve got a long journey tomorrow and ideally I want to download some episodes to watch

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JamesO1986
Newbie

Re: Law and Order SVU seasons 8 & 9 not playing

Season 6 has stopped for me... Very frustrating...