Is Doctor Sleep available? When I search for it it doesn’t show

[Anonymous User]

I could watch it live when it’s on, but I can’t find it when I search for it. 

[schnapps]

Hi @Anonymous User

Not all movies showing live are on NOW Demand.

This movie was on demand previously and I am guessing it's now been removed (unless it's buried somewhere in one of the categories folders which I couldn't find).

Perhaps @Izzie-T of the NowTV Team can check?

Otherwise it's on live again tonight.

 

[schnapps]

Hi @Izzie-T 

Can you check on your spreadsheet if this movie is still available on Demand or not ?

Thanks.

[Saint1976]

@schnapps @Anonymous User Doctor Sleep is showing on all my devices. See screenshot below when logged into the community.

 

[schnapps]

Hi @Saint1976 

Thanks for the heads up, this movie must have been added after the first couple of posts by me and @Anonymous User after the 14th of May 2021, where i checked all the film categories On Demand (including Horror).

Or perhaps my tag to the NOW Content Team had some impact on the 14th ?

[Izzie-T]

HI @schnapps  & All,

I can search and watch Doctor Sleep. please confirm if you have done the basic troubleshoot for unplug device/uninstall app, clear all history on device, smart TV & app. 

As sometimes tech devices can be funny, please do let me know the device type if it really does not work.

Thank you for your message.

*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.