14-05-2021 16:19 - edited 14-05-2021 16:24
Hi @Anonymous User
Not all movies showing live are on NOW Demand.
This movie was on demand previously and I am guessing it's now been removed (unless it's buried somewhere in one of the categories folders which I couldn't find).
Perhaps @Izzie-T of the NowTV Team can check?
Otherwise it's on live again tonight.
16-05-2021 17:21
Hi @Saint1976
Thanks for the heads up, this movie must have been added after the first couple of posts by me and @Anonymous User after the 14th of May 2021, where i checked all the film categories On Demand (including Horror).
Or perhaps my tag to the NOW Content Team had some impact on the 14th ?
17-05-2021 9:48
HI @schnapps & All,
I can search and watch Doctor Sleep. please confirm if you have done the basic troubleshoot for unplug device/uninstall app, clear all history on device, smart TV & app.
As sometimes tech devices can be funny, please do let me know the device type if it really does not work.
Thank you for your message.
*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.