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Rowsdower
Mentor

Indiscreet movie weirdly cropped

I tried watching Indiscreet

https://www.nowtv.com/gb/watch/home/asset/indiscreet-1958/A5EK6sKrAayaP3L6kS2JY

and found it was really weirdly cropped, like I'm watching about a quarter of the image. I've tried it on several Rokus, and my computer, and it's all the same. Are other people seeing this?

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4 Replies
Saint1976
Elite 2

Re: Indiscreet movie weirdly cropped

@Rowsdower having double checked it's the same on all my devices.

 

I'm tagging a member of the NowTV team to have a look into it but I doubt they'll see the message until Monday.

 

@Izzie-T can you look at this. The video is zoomed into the top left corner!

Izzie-T
NOW TV Team
NOW TV Team

Re: Indiscreet movie weirdly cropped

Hi All,

 

Thank you for letting me know. 

 

Escalating with team, hopefully they can fix this soon and update you.

 


*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

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Rowsdower
Mentor

Re: Indiscreet movie weirdly cropped

Seems OK now. Thanks!

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Re: Indiscreet movie weirdly cropped

Hi, I'm currently having this exact same issue with this film - i have tried on my BT TV box/playstation/laptop and pc and it's the same on all devices.

Only seeing a subset of the movie as if it is cropped.

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