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Rowsdower
Mentor

Indiscreet movie weirdly cropped

I tried watching Indiscreet

https://www.nowtv.com/gb/watch/home/asset/indiscreet-1958/A5EK6sKrAayaP3L6kS2JY

and found it was really weirdly cropped, like I'm watching about a quarter of the image. I've tried it on several Rokus, and my computer, and it's all the same. Are other people seeing this?

4 Replies
Saint1976
Elite 3

@Rowsdower having double checked it's the same on all my devices.

 

I'm tagging a member of the NowTV team to have a look into it but I doubt they'll see the message until Monday.

 

@Izzie-T can you look at this. The video is zoomed into the top left corner!

Izzie-T
NOW Team Member
NOW Team Member

Hi All,

 

Thank you for letting me know. 

 

Escalating with team, hopefully they can fix this soon and update you.

 


*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

Rowsdower
Mentor

Seems OK now. Thanks!

Anonymous User
Not applicable

Hi, I'm currently having this exact same issue with this film - i have tried on my BT TV box/playstation/laptop and pc and it's the same on all devices.

Only seeing a subset of the movie as if it is cropped.