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Anonymous User
Not applicable

Gold rush season 11

Hi I'm wondering why GOLD RUSH SEASON 11 Only has 1 episode when the other day there was 2 but now there should be 3 and there is only 1? Please can this get sorted

30 REPLIES 30
Izzie-T
NOW Team Member
NOW Team Member

Hi @Saint1976 

 

Blowing Up History

For Season 4, only the below eps will be available on our platform:

1,2,6,8,9,10,11,12,13,14,15,16,19,20,21,22,23,24,25,27,28,

 

I am checking if we can merge this folder as well.

 

Thank you.


*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

Saint1976
Elite 3

@Izzie-T 

 

Given that Discovery have chosen not to supply all episodes of some shows and that their shows are supplied to NowTV in a confusing manner, I'll stick my neck out and hazard a guess that they want us to move over to their new subscription service which launches in the new year.

 

My bet is that when their own service does launch, everything will be available and in an easy to find format!

 

Any way, many thanks for your quick response 🙂 

Anonymous User
Not applicable

The final episode, 21 also seems to be missing from Season 11.

All the previous episodes 1-20 seem ok but 21 has never appeared in the list?

gavs82008
Legend 5
Legend 5

@Anonymous User 
Episode 21 is definitely available. Just annoyingly not in the usual folder.

 

When you search you’ll find it in the “second” folder for Gold Rush. See screenshots below

 

558BA163-04AC-432E-8456-BB588B22BE25.png

 

D6444ED6-C6AC-4A31-B142-B96B8620726C.png

FYI that I do not work for NOW, just a NOW customer trying to help
Saint1976
Elite 3

@Anonymous User it's there. As has been the ongoing problem since this thread started, there are multiple folders for the same season.

 

Search for 'Gold Rush' and there are multiple matches. You want the one that has '1 Season 4 Episodes'. (See images below when logged into the community). There you'll find Season 11 Episodes 7, 8, 9 & 21. Be quick, it expires in 5 days.

 

Screenshot_20210412-133636.jpg

Screenshot_20210412-133644.jpg

gavs82008
Legend 5
Legend 5

@Saint1976 
Even though the episodes appear to “expire” in 5 days, it looks like they will return on the 23rd. So not long to wait if @Anonymous User  manages to miss it.

 

1A3CB6EE-1A47-4D4C-A743-93EBA6CE938A.png

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Ahhhhh.... found it eventually!

 

Thanks - I’ll be able to catch it before it expires now

gavs82008
Legend 5
Legend 5

@Anonymous User @Saint1976 @Izzie-T 

It is all mental, when I search on Gold Rush on discovery+ on my iPhone, all episodes are bundled in the one folder. Totalling 246 episodes. Compared to NOW 202 in one folder, 4 in another and 14 in another!

 

Why have they made a mess up with episodes across other platforms??!

 

6765CF72-882C-45D7-8AFA-664C581A9218.png

FYI that I do not work for NOW, just a NOW customer trying to help
Saint1976
Elite 3

@gavs82008 don't get me started! I think Discovery do it on purpose so that I subscribe to them. As I've highlighted further up in the thread, all their shows are like that on Now but on their channel on Amazon Prime Video, everything is perfect!

 

As long as the content is available on Now, there's no point in paying for 2 subscriptions.

 

Having said that, there are now additional episodes that are Discovery+ exclusives. It's only behind the scenes stuff so still not enough for me to subscribe.

gavs82008
Legend 5
Legend 5

@Saint1976 

Can't say I blame you, its all completely bonkers and I have to agree with you that it must be a ploy to get you to sign up to the service!

 

That being said, we only signed up to the £29.99 for the year to get TLC, which the Mrs likes a few number of shows on the channel. Whereas TLC is not on any service unless you want to splash cash on Virgin or Sky, which I had both in the past and never again!

 

What they should really be doing is just pull Discovery from NOW, change the Amazon channel to include discovery+. Will make everything far easier.

FYI that I do not work for NOW, just a NOW customer trying to help