Gangs of london not working,error code OVP_00009

[Joy1]

I can't watch the final episode of series 2. I contacted live chat and did all the resets and switching on/off as they asked but no luck. When I tried to see any episode from series 2 same thing happened. Has anyone been told when this will be fixed?

[schnapps]

Hi @Joy1 

Still being worked on with a high priority reading a tweet from NOW help tweeted about 30 minutes ago.