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Doyle
Newbie

F1 AbuDhabi 2021 Qualifying Highlights: On Demand not playing in correct order

Hi all, 

 

I've only just signed up to NowTV with the Sports Package for the month for this weekend's Grand Prix. After the qualifying finally went up On Demand, I pressed play, and it doesn't display in the correct order. It's in reverse order (broken up by the ad breaks as if it were live). Playing back on demand, it starts by showing you the pole lap of the polesitter (I won't say who in case somebody hasn't seen/heard), completely spoiling what I had looked forward to! So the first 15 mins or so were the concluding analysis, then it showed Q3, then Q2, then Q1. Does anybody know how to fix this? It's incredibly frustrating and not a good first impression of NowTV. 

 

Thanks in advance 🙂 

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gavs82008
Legend 5
Legend 5

Re: F1 AbuDhabi 2021 Qualifying Highlights: On Demand not playing in correct order

@Izzie-T  are you able to help @Doyle ?

FYI that I do not work for NOW, just a NOW customer trying to help
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Izzie-T
NOW Team Member
NOW Team Member

Re: F1 AbuDhabi 2021 Qualifying Highlights: On Demand not playing in correct order

Hi @gavs82008 @Doyle 

 

Checking with the team and will get back to you.

 

Thank you.


*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

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