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lorell1
Advocate

Error in the player

Every time I go to watch a movie it doesn’t let me it comes up there’s an error in the player? I’ve tried everything restarting, factory reset. Signing in and out and the internet’s fine? Has anyone got an idea how to fix this. 

2 Replies
gavs82008
Legend 5
Legend 5

@lorell1 

What device are you using?

FYI that I do not work for NOW, just a NOW customer trying to help
lorell1
Advocate

A now tv stick plugged into my tv