02-12-2022 11:55
I've just turned on my TV and started to try to watch the latest episode of New Amsterdam and I get an error code of no assets for required device capabilities, error code ovp_00009
02-12-2022 16:25
We watched episode 21 of season 4 yesterday. It’s definitely a fault with many users.
02-12-2022 16:15
Please check your last software update I had one at 6.16 this am it worked pre this
02-12-2022 16:25
@Anonymous User
See this thread
02-12-2022 16:40
@gavs82008 Yeah, I have seen a smattering of these also. But all I was driving at really when I posted here is that it helps to mention the specific S/E details. Otherwise we are second guessing.
02-12-2022 16:43
Indeed bud, it’s the unfortunate thing that practically all users believe that the forum is the place to come to where all issues can be resolved. More so with as little information as possible.
Personally I think any content threads should be locked instantly and automatically tagged for the relevant team to investigate.
02-12-2022 16:48
Heartily agreed, of all areas to be monitored this would be the one. It would be good if the Content Team, who seem to be pretty good at picking things up when they are referred to them could be more proactive here.
02-12-2022 17:53
There are several hypotheses possible here:-
The Content Team has individually screwed up every episode it has loaded recently;
There is a single issue under the Content Team’s remit that has screwed up every episode it has loaded recently;
There is a single issue within Now outside of the Content Team’s remit that has screwed up every episode that has been loaded recently.
I am not ruling out option 3 here,