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Advocate

Error code 16 iphone 11

I have just changed to a iphone 11. Whenever i log in on the app and try to watch anything it comes up with error code 16 ? Can anybody hep as to why ?? 

many thanks

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Newbie

Re: Error code 16 iphone 11

Did you resolve this I have the same problem and now tv are impossible to get hold of. Automated bots are not the help we require eh? 

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Mentor

Re: Error code 16 iphone 11

Did you resolve the code 16 issue on iPhone 11? I have the same problem and not possible to contact now tv.

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Legend 5
Legend 5

Re: Error code 16 iphone 11

Hi @DavidL 

 

Some iPhone owners had some success by deleting the current NowTV App on their phone and download a fresh new App from the Apps Store on their phone to clear the error code 16 message.

 

Apart from that i can't help much because i don't own any IOS mobile devices.

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Mentor

Re: Error code 16 iphone 11

Thanks dor the suggestion. Will try again but don’t think it will do the trick 

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Mentor

Re: Error code 16 iphone 11

I did it and it worked! Thank you so much

David