cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Error code 16 iphone 11

I have just changed to a iphone 11. Whenever i log in on the app and try to watch anything it comes up with error code 16 ? Can anybody hep as to why ?? 

many thanks

5 REPLIES 5
Anonymous User
Not applicable

Did you resolve this I have the same problem and now tv are impossible to get hold of. Automated bots are not the help we require eh? 

Anonymous User
Not applicable

Did you resolve the code 16 issue on iPhone 11? I have the same problem and not possible to contact now tv.

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Some iPhone owners had some success by deleting the current NowTV App on their phone and download a fresh new App from the Apps Store on their phone to clear the error code 16 message.

 

Apart from that i can't help much because i don't own any IOS mobile devices.

Anonymous User
Not applicable

Thanks dor the suggestion. Will try again but don’t think it will do the trick 

Anonymous User
Not applicable

I did it and it worked! Thank you so much

David