15-02-2020 18:32
I have just changed to a iphone 11. Whenever i log in on the app and try to watch anything it comes up with error code 16 ? Can anybody hep as to why ??
many thanks
19-03-2020 15:13
Did you resolve this I have the same problem and now tv are impossible to get hold of. Automated bots are not the help we require eh?
20-05-2020 17:04
Did you resolve the code 16 issue on iPhone 11? I have the same problem and not possible to contact now tv.
20-05-2020 18:38
Hi @Anonymous User
Some iPhone owners had some success by deleting the current NowTV App on their phone and download a fresh new App from the Apps Store on their phone to clear the error code 16 message.
Apart from that i can't help much because i don't own any IOS mobile devices.
20-05-2020 18:48
Thanks dor the suggestion. Will try again but don’t think it will do the trick
20-05-2020 21:34
I did it and it worked! Thank you so much
David