Elementary series 6

[Markiee]

I cannot get or find episode 20 series 6 of Elementary. Can you please tell me why I can't find it on catch up

[Beckie1233]

I can’t find it either. It doesn’t seem to have been put on catch up. Quite annoying 

[mattygroves]

I can't see it either - nor the last episode of Last Week Tonight with John Oliver.  Is there a problem with the catch up algorithm?  

[Markiee]

I will contact them tomorrow and get back to you

[schnapps · Accepted solution]

Hi @Markiee @mattygroves @Beckie1233

Episode 20 is now showing on the NowTV App on my phone available to watch. 

[mattygroves]

Oookay. I'll check NowTV on my TV when I get home - I'm not so keen to
watch on my phone! 🙂

[schnapps]

Hi @mattygroves

If the episode is showing on your NowTV phone App, then there is a good chance it will be also showing on other nowtv devices as well.

I am back in the house now and episode 20 is showing available to watch on my nowtv smart box 

[Beardman]

Episode 20 available on now tv box, but when I play it the sound keeps dropping out every now and then. Pretty unwatchable. Everything else I’ve tried seems fine, so not an issue with my end.

[stevio11]

I can't turn my subtitles off whilst watching episode 20, its not the Samsung tv's fault as I watched the Deuce beforehand so has to be Elementary and Nowtv

[schnapps]

Hi @stevio11

Try pressing pause or enter on your Samsung Smart TV remote whilst watching Ep 20 and a info screen will show on screen and hit the bubble speech icon to disable the subtitles.