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Anonymous User
Not applicable

Deep water episode 2

I can’t seem to play episode 2 of deep

Water on itv hub ? Is anyone else having this problem? It plays all the other 5 episodes but just not number 2. Really odd. 

 

Help!

11 REPLIES 11
Anonymous User
Not applicable

Yeah same issue, very annoying!

Anonymous User
Not applicable
Thanks 🙂 At least I know it’s not just me!
I’ve wrote a note to the help place. So frustrating.
Anonymous User
Not applicable

I too cannot play episode 2. I would report the problem but not sure how.

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Anything related to the ITV Hub App with regards to missing content or episodes that don't play needs to be reported directly to ITV.

 

Here's a link below to get in touch with them.

 

https://help.itv.com/hc/en-us/articles/360024776894?flash_digest=102e7ebd49d673457ce58c9de6ca72936ef29b3c

Anonymous User
Not applicable

Same for me viewing on amazon fire stick and also via Now Tv.  I’ve emailed them about it.  Frustrating!! 

Anonymous User
Not applicable

Thank you 👍

Anonymous User
Not applicable

I managed to watch the second episode on my phone. It worked fine using itvhub on my mobile. 

RoyB
Legend

Also works on my iPad.

 

But of course, neither this nor a smartphone is going via a NowTV device.....

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable
I’ve reported the problem 👍. Hopefully it’ll get resolved ASAP. Thanks!