Content request not recognised

[Lindzi]

Error OVP_00021

This is on below deck Mediterranean reunion and trying to watch on amazon firestick 

Please can this be looked into @ContentTeam 

Many thanks

[ContentTeam]

Hi @Lindzi 

thanks for bringing this up, we will look into this issue and get back to you as soon as possible

* Please note that I am only able to look into content related queries, any account, offer, etc related. Please Contact our customer team or live chat for help.
Thank you

[Lindzi]

@ContentTeam 

Thank you, much appreciated 

[Lindzi]

@ContentTeam 

Just tried again and it's playing for me now 🙂