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jinsted74
Mentor

Re: Comedy Central not streaming

Nope - still not working

 

And NOW TV still not come back to me yet - 

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Mlinds
Mentor

Re: Comedy Central not streaming

Chased for an update on this on webchat

I see that this a known issue and many of our customers are facing the same issue.’

I’m afraid, I will not be able to promise you with any time frame’

I asked if someone from Now TV could give us an update directly here but the chat crashed before I got a response 🤦🏼‍♀️

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jinsted74
Mentor

Re: Comedy Central not streaming

Guess I will miss the episode when Ross and Rachel was on a break then 🙂

Mlinds
Mentor

Re: Comedy Central not streaming

Nobody told me life was going to be this way 😭 @NowTV 🤦🏼‍♀️

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daz53453
Mentor

Re: Comedy Central not streaming

...maybe NowTV could advise the amount of refund we will be receiving for 3 days of no service?

Smdunbar
Advocate

Re: Comedy Central not streaming

I’ve had same problem. I’ve tried speaking to them through the chat and got cut off. He told me it was a low internet connection for Comedy Central and was asking me to change settings on my TV. I said others are experiencing the same issue then it cut off. 

Im going to try and do some digging to see if can find a number to call them 

Kemp911
Mentor

Re: Comedy Central not streaming

Now TV give a refund, I think a pig just flew over my house😂 I keep checking every day but still not working. I love the way now TV haven't got a clue what's wrong or how to fix it.

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jinsted74
Mentor

Re: Comedy Central not streaming

Update from NOW TV:

 

Its been looked at by our "technical team" and you will have a response within 24 hours

 

Case opened by myself on the 2nd - didnt think it took them 3 days to turn the router off and back on again to see if it works 🙂

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jinsted74
Mentor

Re: Comedy Central not streaming

Well looks to be up and running again

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