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Anonymous User
Not applicable

Cant watch next episode of a series

Trying to watch episode 20 of series 4 FBI I just get a message saying that didn't go to plan, no assets for required device capabilities and a code OVP_00009. What is wrong???

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Have you looked at the forum? 
Adding another thread for the issue is pointless as it will go unseen by staff. Your best to report to staff in one of the methods indicated by a post for me in this thread.

https://community.nowtv.com/t5/Content-Issues-Missing-Episodes/No-assets-for-required-device-capabilities/td-p/592237/jump-to/first-unread-message

FYI that I do not work for NOW, just a NOW customer trying to help