Buffering issues on sports channels

[Chas89]

I'm currently experiencing severe buffering issues on various channels on the sports pass.

I checked the entertainment channels and they're working fine.

A few other people on Twitter experiencing the same issue, so it seems to be a general problem.

Anyone else experiencing the same problems?

[Anonymous User]

Same here. Trying to watch IPL, get seeing 5 seconds and then buffers and then told to close and try again.

[Anonymous User]

I’ve been having this problem too, I can watch a little, then it buffers, then rubbish quality. Then gives up the ghost! I’ve just got a new stick and my WiFi is perfect but it’s just Now TV (particularly sport or sometimes other live channels on entertainment etc) any ideas, or is it their problem?!

[Anonymous User]

Yes I am,am trying to watch England v Belgium but keeps going off, trying to find out how they can reimburse my payment.

[Anonymous User]

I had this back today after raising a complaint.

Thanks for contacting NOW TV and letting us know you were facing buffering issues when watching sports.

We apologies for the inconvenience caused to you. We are currently experiencing issues whereby our customers viewing Sky Sports Football with a NOW TV Boosts Pass are experiencing buffering and poor picture quality.

We have escalated this case to our higher team and they will get back to you via email once the issue is fixed.

But my request for confirmation on how much of my spirts pass will be refunded due to an ununsable service was ignored (again..)

The more people that complain might force them to get there finger out. But clearly they will continue to ignore requests for a refund due to a poor service...

[Anonymous User]

Yeah I've got the same problem with sky sports on Now with talktalk. Yet it works on my phone. 

[gavs82008]

@Anonymous User 

Apart from your phone what device are you using to watch Sky sports?