cancel
Showing results for 
Search instead for 
Did you mean: 
Hardwick
Advocate

Blurred picture

I am getting blurred picture when watching football, this is intermittent and does not happen when streaming from Netflix or Amazon so it can’t be my broadband which is BT fibre so well able to cope.

Labels (1)
0 Thanks
Reply
4 Replies
gavs82008
Legend 5
Legend 5

Re: Blurred picture

@Hardwick 

Being discussed to death across the forum.

 

https://community.nowtv.com/t5/Consoles/Technical-Issues-on-Playstation-5/td-p/558908/jump-to/first-...

 

https://community.nowtv.com/t5/Content-Issues-Missing-Episodes/Intermittent-Pixilation-during-Leeds-...

https://community.nowtv.com/t5/Everything-Sports/SKY-SPORTS-CHANNELS-NOT-WORKING/td-p/558866/jump-to...

What device are you using to watch NOW on? 

Do you have Boost?

 

Head onto live chat and add yourself to the long list of complaints.

Just make sure to click “chat online”, not “get help quicker” as that is the unhelpful bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

0 Thanks
Reply
LT185
Advocate

Re: Blurred picture

Having the same issue does it in the golf Chanel as well not had issues like this for years on my tv

0 Thanks
Reply
Hardwick
Advocate

Re: Blurred picture

Have Samsung 4HDD TV no boost.

I don’t get this issue when streaming from other sites and have reset router and reinstalled Now TV but still this happens it’s bloody annoying especially as they charge me a load of money for a sub standard service!

0 Thanks
Reply
gavs82008
Legend 5
Legend 5

Re: Blurred picture

@Hardwick 

You have two options.

1. Purchase Boost for 50fps on 6 sports channels

2. Use the last link on my post up from yours to complain.

 

This is just a customer forum so it will only be noticed by other customers like you and me.

0 Thanks
Reply