Being discussed to death across the forum.
What device are you using to watch NOW on?
Do you have Boost?
Head onto live chat and add yourself to the long list of complaints.
Just make sure to click “chat online”, not “get help quicker” as that is the unhelpful bot.
Have Samsung 4HDD TV no boost.
I don’t get this issue when streaming from other sites and have reset router and reinstalled Now TV but still this happens it’s bloody annoying especially as they charge me a load of money for a sub standard service!