Blacklist season 8 last 3 episodes missing !!

[Anonymous User]

So I’m in the middle of Blacklist season 8, just gone to watch the last 3 episodes 20/21/22 and they’ve completely vanished !! Disappeared from my “ continue watching” and are not even in the episode list ?? What the hell !!??

[gavs82008]

@Anonymous User 

Good spot, the season still has 6 days left. 
@Izzie-T  are you able to help out @Anonymous User ?

[Izzie-T]

Hi @Anonymous User @gavs82008 

I am checking this for you, will get back to you as as I can.

Thank you.

*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

[Anonymous User]

Still not showing, and as there is a limited time left, I am very annoyed about this. Can anyone tell me why it has disappeared ?

[gavs82008]

@Anonymous User  

The person who responded to you works for NOW, they told you that they are looking into it for you.

[Izzie-T]

Hi @Anonymous User @gavs82008 

After investigation that confirmed the full S8 will be removed from our platform anytime today.

Seasons 1-7 will still be available on the Entertainment Membership for Members to enjoy and we hope to bring back season 8 soon.

Thank you.

*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

[gavs82008]

@Izzie-T 
That’s a bit unfair for @Anonymous User  especially when the app indicates 6 days left, is there a particular reason why it’s being removed almost a week early?

 

[Izzie-T]

Hi @gavs82008 @Anonymous User 

Our team can only help on checking and investigation. Please contact NOW customer service to discuss this matter. 

Will update you all once I have the return date of Boxset.

Thank you.

*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

[gavs82008]

@Izzie-T 

Thanks for investigating this for @Anonymous User  

@Anonymous User 

if I were you head onto live chat to have a bit of a rant to customer support as they might be able to offer some form of discount or compensation considering its being removed early.

Live chat can be accessed by clicking “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

[Anonymous User]

Just contacted online chat and offered £5.99. Pathetic. I only watch Blacklist and sometimes 1 other thing. Really poor that they have stopped it early with no notice. I'm now cancelling my membership.