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Advocate

Blacklist season 4 some episodes don't play

Error code-

Episodes 17 and 19 not playing.  Black screen and rotating coloured balls then error code.

 

VGC-4253024363-404

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Episodes 16 and 18 will play.

 

Not a connection issue.4

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Newbie

Re: Blacklist season 4 some episodes don't play

Hi I am having the same problem with season 4, episode 19! I spoke to two different people on live chat as chat expired on first chat! I was told it was a problem their end and their back team is working hard to resolve it This was yesterday morning. Please let me know if yours starts working & I will do the same. 

 

 

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Newbie

Re: Blacklist season 4 some episodes don't play

Hi,

 

I can't play episode 10 either.

 

Regards,

 

Mark

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Legend 5
Legend 5

Re: Blacklist season 4 some episodes don't play

@MarkB @lushusness @Jo3 

 

All take a look at this thread https://community.nowtv.com/t5/Content-Issues-Missing-Episodes/Law-and-Order-SVU-seasons-8-amp-amp-9...

 

There is a known issue across several shows where episodes or even seasons are unplayable. The Now TV member of staff has posted and indicated that they are unsure how much is effected but are working on it. 

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Legend 5
Legend 5

Re: Blacklist season 4 some episodes don't play

@lushusness @MarkB @Jo3 

I would say jump onto Live chat to get the episodes added to their growing list 

 

https://help.nowtv.com/get-in-touch

 

1. NOW TV account & payments

2. Cancelling or renewing NOW TV Passes

3. Drop down 'How to get in touch'

4. Live Chat