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Anonymous User
Not applicable

‎09-06-2020 16:57

Below deck med missing episode

Hi, BDM was shown yesterday in the US & we usually have it by 7am the next morning but it doesn’t seem to be there?


This seems to happen occasionally with a couple of other guilty pleasure shows I watch. Is there a reason for delayed uploads?

 

Many thanks for any help!

0
6 REPLIES 6
Izzie-T
NOW Team Member
NOW Team Member

‎10-06-2020 12:25

Hi there was a delay,

 

but it is there now

0
Anonymous User
Not applicable

‎11-08-2020 11:57

In response to Izzie-T's comment

Hi, the episode is still not showing for me! 

0
Izzie-T
NOW Team Member
NOW Team Member

‎11-08-2020 17:05

In response to Anonymous User's comment

Hi

 

We are sorry for the delay. Our team is working hard with Hayu to get this solved asap.

 

Thank you.

0
Mikeaj96
Scholar

‎01-09-2020 10:28

In response to Izzie-T's comment

This weeks (Episode 14 - 31st August) appears to missing on NowTV, despite being available through the Standalone Hayu app and the Hayu Prime Video channel on Amazon.

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Izzie-T
NOW Team Member
NOW Team Member

‎01-09-2020 11:07

In response to Mikeaj96's comment

Hi @Mikeaj96 

 

Can I please ask you to confirm what device and area you are trying to view this S5 ep 14 please?

 

Thank you.

 

*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

0
Mikeaj96
Scholar

‎01-09-2020 11:31 - edited ‎01-09-2020 11:35

In response to Izzie-T's comment

@Izzie-T The Hayu area of the NowTV app on iOS and the Now TV Box. 

Have just checked again and it is now showing.