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Meg
Newbie
‎01-12-2022 1:34

Below deck error code

Below deck multiple episodes unavailable. Error code comes up when I try to watch most of season 6 and some other seasons. Also happening with below deck Mediterranean.

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5 Replies
gavs82008
Legend 5
Legend 5
‎01-12-2022 12:42

@ContentTeam 

Can you investigate for @Meg?

FYI that I do not work for NOW, just a NOW customer trying to help
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ContentTeam
NOW Team Member
NOW Team Member
‎05-12-2022 20:56

Hi @Meg sorry for the inconvenience. Can you please help us by clarifying if the contents affected are of Peacock or Hayu, as we have same contents for both Peacock and Hayu? Thanks 

Meg
Newbie
‎07-12-2022 7:02

In response to ContentTeam
Hi, it’s hayu. Thank you!
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gavs82008
Legend 5
Legend 5
‎07-12-2022 7:40

In response to Meg

@Meg 

Just a wee tip that your always best to tag the user you want to bring attention to your post. 

@ContentTeam FYI

FYI that I do not work for NOW, just a NOW customer trying to help
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ContentTeam
NOW Team Member
NOW Team Member
‎07-12-2022 17:05

In response to gavs82008

Hi @Meg @gavs82008 

would you be able to provide us with a few more details (Season and Episode number, device used), can't find any issues with the content at the moment

thank you

* Please note that I am only able to look into content related queries, any account, offer, etc related. Please Contact our customer team or live chat for help.
Thank you

 

 

 

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