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Joolz71
Mentor
‎08-12-2022 11:38

Below Deck not playing S10 E3

Trying to watch through Hayu on Now. It's there in my continue to watch but won't play when I click on it. Any ideas?

Thanks

0
4 Replies
gavs82008
Legend 5
Legend 5
‎08-12-2022 12:01

@ContentTeam 

Can you investigate for @Joolz71 ?

FYI that I do not work for NOW, just a NOW customer trying to help
MkOriel
Advocate
‎08-12-2022 18:51

Mine isn’t playing either - frustrating as it must be across the whole network. 

gavs82008
Legend 5
Legend 5
‎08-12-2022 18:56

In response to MkOriel

@MkOriel 

It seems to happen regularly when Hayu episodes get added on Thursday. No idea why, hopefully @ContentTeam could shed some light?

FYI that I do not work for NOW, just a NOW customer trying to help
ContentTeam
NOW Team Member
NOW Team Member
‎09-12-2022 16:32

In response to gavs82008

Hi @gavs82008 @Joolz71 @MkOriel 

sorry for the inconvenience, it is playing fine now. Please let us know if the problem persists for you

thanks

* Please note that I am only able to look into content related queries, any account, offer, etc related. Please Contact our customer team or live chat for help.
Thank you

0