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Anonymous User
Not applicable

Been paying more each month

It's been happening the last few months need help as am still paying 

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Anonymous User 

Can you explain in more detail what your meaning “paying more each month” is this relating to TV passes or broadband?

FYI that I do not work for NOW, just a NOW customer trying to help

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6 REPLIES 6
gavs82008
Legend 5
Legend 5

@Anonymous User 

Can you explain in more detail what your meaning “paying more each month” is this relating to TV passes or broadband?

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Tv enterment iv been paying more 

Anonymous User
Not applicable

It's putting me off now tv thinking to move to sky

Anonymous User
Not applicable

No un less I get my money bk and a gift, for the terrible 

gavs82008
Legend 5
Legend 5

@Anonymous User 

So I’m merely a customer like you. Meaning I can only give you advice and links.

 

Best to use this link to determine how many accounts you have with your payment details.

https://help.nowtv.com/article/find-an-account

Then use this link to get in touch with live chat. Just make sure you click “chat online” within the green box.

https://help.nowtv.com/article/how-to-submit-a-complaint

Alternatively you can send an email to the address in the below picture.

BC79C294-D4EA-41AF-B708-8E1E9B60EA88.jpeg

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Even check my billing