Been paying more each month

[catherinehamilt]

It's been happening the last few months need help as am still paying 

[gavs82008 · Accepted solution]

@catherinehamilt 

Can you explain in more detail what your meaning “paying more each month” is this relating to TV passes or broadband?

[catherinehamilt]

Tv enterment iv been paying more 

[catherinehamilt]

It's putting me off now tv thinking to move to sky

[catherinehamilt]

No un less I get my money bk and a gift, for the terrible 

[catherinehamilt]

Even check my billing 

[gavs82008]

@catherinehamilt 

So I’m merely a customer like you. Meaning I can only give you advice and links.

Best to use this link to determine how many accounts you have with your payment details.

https://help.nowtv.com/article/find-an-account

Then use this link to get in touch with live chat. Just make sure you click “chat online” within the green box.

https://help.nowtv.com/article/how-to-submit-a-complaint

Alternatively you can send an email to the address in the below picture.