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catherinehamilt
Advocate

Been paying more each month

It's been happening the last few months need help as am still paying 

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gavs82008
Legend 5
Legend 5

Re: Been paying more each month

@catherinehamilt 

Can you explain in more detail what your meaning “paying more each month” is this relating to TV passes or broadband?

FYI that I do not work for NOW, just a NOW customer trying to help

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gavs82008
Legend 5
Legend 5

Re: Been paying more each month

@catherinehamilt 

Can you explain in more detail what your meaning “paying more each month” is this relating to TV passes or broadband?

FYI that I do not work for NOW, just a NOW customer trying to help
catherinehamilt
Advocate

Re: Been paying more each month

Tv enterment iv been paying more 

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catherinehamilt
Advocate

Re: Been paying more each month

It's putting me off now tv thinking to move to sky

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catherinehamilt
Advocate

Re: Been paying more each month

No un less I get my money bk and a gift, for the terrible 

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catherinehamilt
Advocate

Re: Been paying more each month

Even check my billing 

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gavs82008
Legend 5
Legend 5

Re: Been paying more each month

@catherinehamilt 

So I’m merely a customer like you. Meaning I can only give you advice and links.

 

Best to use this link to determine how many accounts you have with your payment details.

https://help.nowtv.com/article/find-an-account

Then use this link to get in touch with live chat. Just make sure you click “chat online” within the green box.

https://help.nowtv.com/article/how-to-submit-a-complaint

Alternatively you can send an email to the address in the below picture.

BC79C294-D4EA-41AF-B708-8E1E9B60EA88.jpeg

FYI that I do not work for NOW, just a NOW customer trying to help
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