09-03-2023 20:49
09-03-2023 21:11 - edited 09-03-2023 21:11
Can you check if Season 4 is coming back, where over on Sky all episodes of Season 4 is still available to watch on Demand according to the official Sky website.
Can you also confirm that Season 3 is returning tomorrow Friday the 10th of March 2023 has per my screen shot above.
Thanks.
09-03-2023 21:26
Hi @ContentTeam
This is strange, where Season 4 is totally missing on the Android mobile NOW App, where on your NOW website it is showing all episodes of Season 4 available to watch (see screen shot below).
I haven't checked any of my other playback devices to see if Season 4 is there or not at the moment.
09-03-2023 21:35
According to our handy artesea site season 4 isn’t due to expire until 19/05/2024.
09-03-2023 21:39 - edited 09-03-2023 21:41
Hi @gavs82008
There is something weird going on with Banshee.
Where Season 4 is not showing up on my Android Tablet NOW App.
It's there on my Youview box, but I can't get season 4 to play.
Can you try playing back Season 4 Ep1 on any of your devices to see if plays or not.
Edit - ignore that request, Season 4 episode 1 finally managed to play on my Youview box NOW App after a number of goes.
09-03-2023 21:44
Season 4 is showing on my iPhone. Weirdly it’s season 3 that’s showing as not available.
Managed to get season 4 episode 1 to play without any issues.
09-03-2023 21:34
Hi @ContentTeam
Just fired up my Youview box NOW App and Season 4 is also available to view.
Though I have just tried S4 Ep1 on my Youview box and it won't play.
09-03-2023 22:54
@schnapps wrote:Hi @ContentTeam
Just fired up my Youview box NOW App and Season 4 is also available to view.
Though I have just tried S4 Ep1 on my Youview box and it won't play.
Hi @ContentTeam
Ignore the above, where I managed to get Season 4 Ep1 to eventually play on my Youview box NOW App, though it took ages to load up.
Can you check your end & investigate why Season 4 is not showing from the NOW App Android mobile devices (where I have tried two different Android tablets with no luck).
Thanks.
10-03-2023 24:19
Season 3 is now back available to watch on the NOW service, plus since Season 3 got added again at 12.00am (00.00 hours) it has fixed the missing Season 4 on my Android Tablet NOW App 😀.