Auto play

[Anonymous User]

Hi everyone or anyone, is it possible to have the next episode play automatically as is the case with Netflix and now Sky. So I have found something called binge mode. Needless to say cannot find it now! I'm using the Now TV app on my LG smart TV but also have the app on my laptop and iPad Pro. So yes any help much appreciated. I'm left wondering if the binge mode, was something to do with auto play?! X

[Anonymous User]

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@Anonymous User wrote:
Hi everyone or anyone, is it possible to have the next episode play automatically as is the case with Netflix and now Sky. So I have found something called binge mode. Needless to say cannot find it now! I'm using the Now TV app on my LG smart TV but also have the app on my laptop and iPad Pro. So yes any help much appreciated. I'm left wondering if the binge mode, was something to do with auto play?! X

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Hi @Anonymous User

Thanks for getting in touch with us ! 

You have a great point 🙂 

The auto play feature isnt something we have at the minute on all content and devices but we have had alot of feedback from customers suggesting this feature. 

We hope this is something we will have in the future 🙂 

[Anonymous User]

Any idea what point in the future?
Currently using my free trial with Now TV and all the issues I'm experience such as poor sound quality, bad video quality and not auto playing the next episode seem to be things that were raised a long time ago but are still on going issues.

[Anonymous User]

But it is a feature that has been active, I have had my boxes for nearly a year and they have all had the feature, each episode would Autoplay after a few seconds, and periodically it would ask if I was still watching, but for the last month or so I'm having to select each episode. What is happening with Autoplay?

[Anonymous User]

I am having the same problem it is a nightmare with Peppa Pig each episode is only 5 mins & I have to keep coming back constantly. What’s changed? 

[Anonymous User]

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@Anonymous User wrote:

I am having the same problem it is a nightmare with Peppa Pig each episode is only 5 mins & I have to keep coming back constantly. What’s changed? 

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Did you manage to sort this? I’m having this trouble at the moment 😮

[Anonymous User]

Same problem here with pepa pig, blaze, Ben and Holly when we first got the nowtv box it would auto play them one after the other it would keep playing them but now when one episode ends it gose back to the program select page list of episodes and I have to keep going back to my kids room to play them for them why has it changed 

[Anonymous User]

@Anonymous User

I no longer use NOW TV products anymore due to having same issues as you, so gone back to my chromecast and auto feature works when casting from iPhone/ Android smartphone to Chromecast.

[Anonymous User]

As that reply was from 2017 ‘the future’ has well passed and still no auto play ...sheesh 😢

[Anonymous User]

IKR? Welcome to the future. They either can’t afford or haven’t figured it out yet. Either way no one’s gonna subscribe if they won’t even respond to their customer suggestions.

[Anonymous User]

It’s an irritating but fairly minor inconvenience for me. However it must be maddening for people with kids. It does seem strange auto play has not been included when it’s a standard feature on every other streaming service I use. Even UKTV has got it sorted. I think Now TV needs to up its game a little here.

[Anonymous User]

Another year of no autoplay, a post from 4 years ago, a highly sought feature and currently a huge annoyance when casting. It's quite ridiculous that they don't even have a basic feature that everyone has asked for for years.

[gavs82008]

@Anonymous User 

Would rather have profiles but I know what you mean.

[Anonymous User]

Any update on this? I was hoping to switch from sky to now tv but this is a dealbreaker. Need kids episodes to auto play hopeless to have to keep selecting the next one.

[Anonymous User]

Still not fixed this, NowTV? I mean, really? This is basic stuff and you’ve accepted it’s something that repeatedly gets raised in customer feedback, but we’re getting close to half a decade later and it’s still not been fixed. Sort your ###### out.

[gavs82008]

@Anonymous User 

It might be basic, but so was having HD 1080p streams. Which FINALLY got introducted late last year.

https://community.nowtv.com/t5/NOW-TV-News/Introducing-NOW-TV-Boost/td-p/512386

Same goes with downloading content for offline viewing. 

Another "basic" thing nowadays is skip intro, so many programs for binge watching is crap on Now TV. Same goes with user profiles, which Amazon and Disney have recently launched with. 

Being on a handful of devices and for some odd reason not being on Amazon Fire sticks.

Finally only being able to have 6 registered devices but with Boost streaming 3 at once is bonkers. 

Long story short, things in Now TV move at sloths speed. Don't be shocked if most features don't appear anytime soon. 

[Primalnowtv]

Welcome to 2022. 

Humanity continues to display it's advancement, although despite our recent success with the James Webb space telescope "nowtv" have still not got their act together to enable such a simple feature such as autoplay. A simple Google search highlights this frustration amoungst the community dating back to 2017. (The only solution appears to be to spend more money with the company in purchasing an additional, unrequired hardware box. Simply unacceptable.

Nowtv, you should be embarrassed, ashamed and disgusted to charge such a premium above competitors when you lack software development which is explicitly called for by the consumer for 5 years. 

I will not be renewing my subscription for this reason alone. It's a vote of no confidence. 

You have no place in 2023, and should evaluate the roles of your software developers, and snail pace speed to react to market trends. 

A non subscription service such as BBC, allows not only this feature but also to skip intro's

Fair well, money grabbing free loaders 👍

Someone seriously dropped the ball here. 

Get in touch with me for some market research / pointers  (assuming you care!)

[redchiz1]

@Primalnowtv Good rant. I hope you agree that it should be optional. I hate BritBox for the very opposite reason, I can't even watch the credits in peace. 😕

[KevinRS]

@redchiz1 

I LOATH autoplay and always disable it when I can. If Now do introduce it I hope they make it optional and I agree about BritBox being a pain.

[RoyB]

@Primalnowtv 

Has it possibly escaped your notice that the ‘non-subscription’ BBC is costing you £13.25 a month?

But I agree, it must be immensely frustrating for Now, or at least for their masters, Sky; they neglect to make the simple changes we all want, but that’s not enough; they hold it down to HD and Atmos is just a pipe dream; they take away your simultaneous streams and charge you to have them back; they stick you with adverts and charge you not to have them; they stick you with the worlds worst router whose WiFi range is measured in nanometres; they offer a famously flaky service that mostly works but when it doesn’t there’s no-one you can ring, and the Nowbot lying in wait for people trying to find Live Chat and instead leading them on a merry but unprofitable dance through screens of irrelevant Help; and if you do get through to Live Chat, the Progress Detector kicks in just as you are getting somewhere and cuts you off; and despite sensible people like you encouraging everyone to leave, people stay with Now in their droves.

They must be wondering just what further indignities they need to subject us to before we all leave Now in frustration and submit to Sky Glass 😛

[Flutter]

November 2022 and still looking for this basic feature.  Also sick of paying money to view then watching ads, getting paid twice.