07-08-2020 24:49
American Dad S16 Ep 10 is not playing. "Trophy Wife, Trophy Life" just buffers at the beginning, no playback, what's weird is that it says I'm almost two thirds through the episode, but I haven't watched a second. It also shares the thumbnail from Ep 9 " Exquisite Corpses".
Tried on LG App, and Roku.
Solved! Go to Solution.
07-08-2020 20:50
I went through Ep 9 again and waited for the Watch Now pop-up for Ep 10 to appear and it finally managed to play, I closed the video and tried from the Continue Watching men and it played okay too. Not sure what the issue was.
Thanks for the posts.
07-08-2020 8:14
@Anonymous User
This might sound obvious or pointless, but worth trying. Have you deleted the apps from both devices and reinstalled them?
Best to explore all options, then you can pop onto live chat via this link.
https://help.nowtv.com/article/how-to-submit-a-complaint
07-08-2020 15:31
Just tried it on my NOW TV stick and Samsung TV App, neither play the episode, so that's four devices it doesn't play on. I'll try and re-install the App on a couple of the devices later.
Is the thumbnail the same for episode 9 and 10 with you guys?
07-08-2020 18:35
@Anonymous User yes it shows the same thumbnail for both episodes. That's a regular error on NowTV.
07-08-2020 20:50
I went through Ep 9 again and waited for the Watch Now pop-up for Ep 10 to appear and it finally managed to play, I closed the video and tried from the Continue Watching men and it played okay too. Not sure what the issue was.
Thanks for the posts.
10-08-2020 19:12
I'm also experiencing the glitch on NOW TV for American Dad.
I have watched Episode 9 and Episode 10 of Season 16 (actually Season 17) but both still appear in Continue Watching.
Both episodes have the same thumbnail image, which is also an error.
American Dad is listed in My TV and the main FOX page but the thumbnail image is missing.
It's a mess.