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Anonymous User
Not applicable

Ads before content!?

When you pay for a service you don't expect there to be ads on that service?

 

In addition the ads are unskip-able and often for things completely unrelated?

 

Why should you have to suffer through more adverts when you've already purchased it. 

 

Is there a option to stop these happening and if not there should be.

47 Replies
Davidsadave
Mentor

Just because American companies do it doesn't mean its right and everyone should copy!!!

We haven't been LUCKY, it was done correctly in the uk, until the utter corporate capitalist greed was exported from the US.

Only thing companies understand is people walking.... even then they can't comprehend why its happening, no idea that greed chases customers away.

gavs82008
Legend 5
Legend 5

@Davidsadave 

It’s all down to the fact that Sky is owned by Comcast which is a US company.

FYI that I do not work for NOW, just a NOW customer trying to help
Davidsadave
Mentor

Maybe so, but operation in a country that isn't America.
Maybe one day our useless parliament may have these greedy indiscretions
removed, its daylight robbery to be have adverse forced on us unless you
pay MORE. And only for HD, wow, damn cheek.

Any luck it backfires & cost them, there are other movie streaming
platforms out there they need to compete with, charging extra for general
quality and to remove adverts recently foisted on people is NIT the way to
go.....in the UK
gavs82008
Legend 5
Legend 5

@Davidsadave 

Comcast is wanting to push its own business model into the Sky territories. 
Regardless what country it is there is nothing much we can do, apart from either accept and try get discounts or move onto another streaming service. 

FYI that I do not work for NOW, just a NOW customer trying to help
Davidsadave
Mentor

Move on it is then, thanks. 👍

Only check NowTV occasionally to see what new moves are out, usually disappointing selection anyway except once in a blue moon something worth my subscription. But no HD and basic sound... if its that kind if move then I'd buy the blurry with Dolby Atmos etc, or UHD if really good film. 

Yes NOWTV, I said UHD and Dolby Atmos...... wonder how much extra they'd try to extort from its customer base for those options? which by the way, have been out for years already.

Sky NowTV  'Basic, backward, extortionate'

 

Liv85_06
Observer

Couldn’t agree more. 

starman73
Expert 3

nothing much we can do, apart from either accept and try get discounts or move onto another streaming service. 

 

it is a strange decision in light of the loss of so much content and increased competition that the reaction of Now is to reduce streams and put adverts at the start of every show.

 

 Also boost is counter intuitive to the no contract model.  When I have them, my cinema, entertainment and sports have different renewal dates, and so does boost.  With Netflix, the "boost" is on one pass, so you pay £6 basic, £10 improved, £14 top level, so it is simple.  It does not work with 4 different passes.  Or 5 if you add in a sports day pass where you have to pay for a month  boost.  I suspect the boost take up on Now is less than 10% of customers, so telling a large majority of your customers to stump up or suck it up isn’t that wise.  Boost should have been left at £3 during the transition from 2 streams to 1 stream.  At £5 it looks like a rip off.

 

I suspect that once 15th July comes there will be a large number of posts and a large number of cancellations.

RoyB
Legend

@starman73 

 

Shhh… you might start Now agreeing with you about one overarching Boost, and launching a family of individual Boosts, one for each membership.

 

Which they would somehow contrive to increase their revenue above that from the existing arrangement 😛

To keep viewing the Community in the previous chronological sequence, under ‘My Settings/Preferences/Preference Options, choose ‘Display’ and select Linear, then choose ‘Linear Layout’ and select Oldest First, and finally press Save. Many thanks to redchiz1 for this
Also please note that I am just a customer like you, and my advice may well be worth no more than exactly what you paid for it.
Coolhands
Advocate

I just googled this cr4p after being annoyed and see it is indeed a thing. I’m getting giffgaff adverts before programmes. I’m in uk.

RoyB
Legend

@Coolhands 

 

No doubt the ads are tailored to your interests; have you also been Googling mobile phone deals?

 

But as we tirelessly explain, you need Boost to run ad (though not unskippable promo) free, and it brings other benefits with it.

 

We’ve not been watching Now much lately, though we have just started White Lotus (or rather Muddy Yellow Lotus as we call it, since the colour is so peculiar - and no, it isn’t a Maui thing as we have been there, and the colours are normal).

 

But the great thing about Now is that you can leave whenever you want - whether because there’s nothing you want to watch, or because there is enough to watch on other services that agree with you that charging a subscription and still showing you ads is extracting the urine.

To keep viewing the Community in the previous chronological sequence, under ‘My Settings/Preferences/Preference Options, choose ‘Display’ and select Linear, then choose ‘Linear Layout’ and select Oldest First, and finally press Save. Many thanks to redchiz1 for this
Also please note that I am just a customer like you, and my advice may well be worth no more than exactly what you paid for it.
qtrust
Scholar

The ads I’ve seen are Ocado, NOWTV content and betting crap. 
I can’t believe I’m paying to watch adverts. 
I’m on a discounted membership but even still, this is absolutely ridiculous. 

Cancelling before my next billing month. 
How much more money do they need?

 

NI10
Mentor

I have the same issue when i watch on Roku, its so annoying

gavs82008
Legend 5
Legend 5

@NI10 

What sort of “ads” is it?

 

With NOW there are 2 distinct ads, third party and NOW promotions.

 

FYI that I do not work for NOW, just a NOW customer trying to help
NI10
Mentor

Now promotions
NI10
Mentor

Now promotions

NI10
Mentor

gavs82008
Legend 5
Legend 5

@NI10 

Don’t want to jinx it but I’ve rarely encountered NOW promotions on my Amazon fire stick and Sony Bravia Android TV. 

Just out of curiosity how often and how many NOW promotions do you get on the Roku stick? 

FYI that I do not work for NOW, just a NOW customer trying to help
NI10
Mentor

@gavs82008 before the start of each episode of any tv show

gavs82008
Legend 5
Legend 5

@NI10 

As a guess they last around 30 seconds? 

You could always drop NOW an email to ask for the “skip adverts” feature to be added. Similar to Prime, because let’s face it, it is absolutely identical to how it’s done.

 

Address is in the below picture.

6B627308-19E7-49A1-9559-4A130EF65B69.jpeg

FYI that I do not work for NOW, just a NOW customer trying to help
NI10
Mentor

@gavs82008 Yh 30 secs, its so annoying, i will email them now, thank you.

Liv85_06
Observer

I just realised there is advertising now before content.  I will be cancelling my subscriptions because of it. It’s unacceptable.