The Add to My TV button doesn't work for Grey's Anatomy and Transplant. WhT is the solution?
Go to Solution.
Do you have another device to use the My TV feature on your account such has a smartphone or tablet for example ?
And if so does the same problem persists with the TV shows you mentioned ?
I am assuming other TV shows work with regards to My TV on your NOW box ?
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Can you delete and reinstall the app?
Sorry don’t have that device so can offer only the standard troubleshooting
Ensure the box is fully updated
Try unplugging the router for a few minutes
Worst case set the box back to factory settings
Adding the programmes to my Watch List from my mobile device worked. Thank you.