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CathyB
Newbie

Access programmes

I can access the App on my TalkTalk box but when I select a programme nothing happens. I just get back to the TalkTalk menu. I have the Entertainment pass.

1 Solution
schnapps
Legend 5
Legend 5

Hi @CathyB 

 

This happens to me occasionally on my BT Youview box, where the only way i can temporary fix it for a short while is to unplug the power to the Youview box for about a minute.

 

I would also jump over to the TalkTalk Community Forum to see if anybody over there has found a fix or workaround.

 

Otherwise you will need to get in touch with NowTV live chat (click on the chat online button on this linked page below).

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

View solution in original post

1 Reply
schnapps
Legend 5
Legend 5

Hi @CathyB 

 

This happens to me occasionally on my BT Youview box, where the only way i can temporary fix it for a short while is to unplug the power to the Youview box for about a minute.

 

I would also jump over to the TalkTalk Community Forum to see if anybody over there has found a fix or workaround.

 

Otherwise you will need to get in touch with NowTV live chat (click on the chat online button on this linked page below).

 

https://help.nowtv.com/article/how-to-submit-a-complaint