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Anonymous User
Not applicable

‎01-01-2022 18:39

5.1 Surround programs missing

Hi. I'm watching nowtv on a NowTV black box and roku 4k stick. They both have the same nowtv account and this account has Boost.

I lost 5.1 surround sound on all nowtv output on the Roku 4k stick but managed to get it back by doing factory reset on roku 4k stick.

I've noticed that if I choose a film from TV guide it is only playing in stereo and is listed as such on the TV guide.

I'm sure all films used to be in 5.1 surround sound.

Also alot of the live sport used to be in 5.1 surround but I'm watching live darts and live premier football and its only in stereo.

I can find programs listed as 5.1 surround in the guide and they do play in 5.1 surround, so it's not that it's not working...!

I just remember more 5.1 surround on more stuff....!

 

Anybody noticed the same... 

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1 REPLY 1
RoyB
Legend

‎01-01-2022 22:32 - edited ‎01-01-2022 22:32

@Anonymous User 

 

Should your last sentence end 


……post elsewhere?

 

In which case, yes I have 😛

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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