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Anonymous User
Not applicable

unable to play now tv on xbox1

I can't get now tv app to work on xbox 1. Works on phone and laptop. Allows me to enter the App but then when I select either a program or film I recieve the message "Sorry, there was an error in the player". I have checked that I am under UK location, I have reset the router, I have cleared xbox 1 cache, I have signed in to the app without signing into the app and waited for the prompt from to sign (a suggested work around). I am now at a loss as to what to do. Also all the forums posts inregard to xbox 1 errors seem to be from 2016? Any more up to date advice.

Very frustrated!

 

12 REPLIES 12
Anonymous User
Not applicable

Some people could construe this as a wasted effort but I'm in this with my Xbox brethren! For the horde!

Anonymous User
Not applicable

 Did you ever get this fixed? Im having the same trouble after switching my broadband from bt to sky today

Anonymous User
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Does anybody know how to fix this??