22-04-2015 16:12
07-07-2015 23:29
06-07-2015 23:38
07-07-2015 16:58
Hi @Anonymous User
Very sorry to hear you've had issues with your PS3 app. We want to get you viewing again on your PlayStation. Have you tried a wired connection? Also have you tried deleting the save data on the PS3?
1. Go to GAME DATA Folder under GAME on the XMB (Xross Media Bar) and delete any NOW TV data from there
2. Go back to NOW TV App and press X
3. It should then re install
Are you having the sound issues with other devices too?
Cheers
Ranj
NOW TV Team
16-07-2015 19:44
I am also getting the Error - Something's not right.
I have tried:
1) Reboot PS3
2) Delete data
3) Delete app and re install
4) Signed in ok from PC
17-07-2015 15:17
Hi @Anonymous User,
Sorry to hear you're getting thios error message.
Thanks for providing us with that info. Have you tried a wired connection to see if the issue still occurs?
Also can you tell us what firmware version your PS3 is on and what NOW TV app version is installed?
Thanks,
Rich
The NOW TV Team
05-07-2015 14:06
This appnis driving me potty...doesn't work. Keep getting the something's not right message every time i trry and play a programme. I've tried uninstalling, clearing history, rebooting tablet, rebooted router.
I'm using a brand new prime tab 6 from vodofone....I even reset to factory settings, installed only nowtv and still it gave the message when I tried to play it!! Sort this stupid app out!
So glad I'm on 6 months free entertainment subscription and not paying.
It played oncevwhen I first installed it...just the once tho.
06-07-2015 10:39
Hi @Anonymous User,
Thanks for getting in touch.
I'm sorry that you're encountering issues with your Android device.
Please refer to this help article for more information.
Please be aware that we support most Android devices.
Thanks,
Karl
NOW TV Team
25-04-2015 22:41
23-04-2015 19:33
22-04-2015 21:56