25-11-2015 17:29
Hello
After 2 to 3 mins of watching the movies for now tv on the PS3 it goes out (stops working and returns to the selection screen for those who don't understand the term goes out as your'e sales team didnt)
Yet your rival in netflix works, go figure, can game online so not a internet connection problem, and when checked my ping and internet speed to see it this was relivant, well, 6 ping and 65mb D/L speed, which i can say is annnoying to say the least. I have reinstalled the app, and even though it works a lot smoother, same thing happens infact, its a little worse, it also happens on my PS4, which is really annoying, can you please help me solve this issue?
28-11-2015 19:25
Hi @Anonymous User and @Anonymous User
Thanks for your posts and very sorry about that 😞
I have raised this with our technical team who is looking into this issue as we speak. Hopefully this will get sorted soon.
In the mean time, you can watch NOW TV on any other supported device.
Once again, very sorry about that 😞
Birgit
NOW TV Team
25-11-2015 19:08