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Anonymous User
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issues signing in on PS3

Hubby is trying to sign in on the PS3, won't let him in. Please help

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4 Replies
Andy-S
NOW TV Team (Retired)

Re: issues signing in on PS3

Hi @Anonymous User

 

Can I just check that your using your NOW TV Username to sign in with ? 

 

Also can we just check that you are based in the UK and not using any VPN's on your Internet service ?

 

Thanks

Andy

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Anonymous User
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Re: issues signing in on PS3

I'm using the correct username and no CPN on my WiFi/broadband connection

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Simon-J
Community Manager
Community Manager

Re: issues signing in on PS3

Hi @Anonymous User,

 

Thanks for the info.

 

Can you tell us who your ISP it? - it might sound simple but once your reset your router to reset the connection does it let you sign in?

 

Thanks

 

Simon

NOW TV Team

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Anonymous User
Not applicable

Re: issues signing in on PS3

I haven't tried that yet. But will.let you know if it solves the issue. ISP is Vodafone Home Broadband
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