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Consoles

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Updated home screen!

We’ve made a few improvements to our home screen on some devices, so you can get to the shows, movies and sport you love even faster. You can check out our new home screen on these devices:  PC/MacGames consoles (PS3, PS4, Xbox)Smart TVs (see if you ...

Karl-F by Community Manager
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Xbox 360 - Frequently Asked Questions

We've compiled a few of the questions you've asked us about Xbox 360 into this easy topic. UPDATE:  You can't reinstall the NOW TV app on Xbox 360 Please note that you can no longer download the NOW TV app on Xbox 360. So if you've already got NOW TV...

PlayStation 4 - Frequently Asked Questions

We've compiled a few of the questions you've asked us into this handy guide on PS4   How do I create a NOW TV account to begin viewing on PS4?   [video]   How do I access NOW TV on PS4? Click here for a step by step guide to downloading NOW TV on PS4...

Xbox One - Frequently Asked Questions

We've compiled a few of the questions you've asked us about Xbox One into this easy topic.    How do I create a NOW TV account to begin viewing on Xbox One?    [video]   Get NOW TV on Xbox One A quick guide on how to add the NOW TV app to your Xbox O...

Ads

There are ads on my Now TV. I will have to cancel. I’ll go back to piracy if they want. No worries. 

Sound delay

How to stop sound delay on Xbox one? I’m paying for boost but I’m the only one watching it. Have HD but sound is delayed by a second and so annoying  

Something went wrong or error code unknown

I am repeatedly having issues with programmes not loading, or when they do they keep buffering and then not working part way through. I either get "oops something went wrong or an unknown error code. This is happening across devices (fire stick, roku...

Oops something went wrong constant

Get this message all the time. Error code: SHAKA_ERROR_1002.MAIN_CONTENT on xboxWhat does this mean please Edit: seems to be happening on one show im trying to watch. banshee is the show.

Sky News not working

My sky news HD channel has not been working for a few days, I have Now TV on my Amazon fire stick and Xbox one and neither work.frustrating as this is the only news channel that Now TV offers and I cannot access normal TV channels.spoke with webchat ...

Buffering really bad

I’m trying to watch a few things on now tv via my ps4 today and it’s impossible. It is constantly buffering with a blue circle. There’s no one else in the house using the Internet, I’ve checked the Internet test and it’s fine. Is the problem at now t...

Xbox updated Now TV won't work

As it says in the title. No VPN, no firewall, it worked yesterday before the update, all other video playing apps seem to work. I've deleted it, reinstalled it, cleared cache, checked for updates for the app. I just get this error code; VSF:SDK.PLAYE...

xbox one unable to load video

so iv been watching nowtv on my xbox one for months but this morning its saying unable to load video iv tried uninstalling reinstalling cleared my casch (spelling wrong) took the power cable out for 2 min reset my internet modem still nothing any ide...