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Consoles

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Updated home screen!

We’ve made a few improvements to our home screen on some devices, so you can get to the shows, movies and sport you love even faster. You can check out our new home screen on these devices:  PC/MacGames consoles (PS3, PS4, Xbox)Smart TVs (see if you ...

Karl-F by Community Manager
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Xbox 360 - Frequently Asked Questions

We've compiled a few of the questions you've asked us about Xbox 360 into this easy topic. UPDATE:  You can't reinstall the NOW TV app on Xbox 360 Please note that you can no longer download the NOW TV app on Xbox 360. So if you've already got NOW TV...

PlayStation 4 - Frequently Asked Questions

We've compiled a few of the questions you've asked us into this handy guide on PS4   How do I create a NOW TV account to begin viewing on PS4?   [video]   How do I access NOW TV on PS4? Click here for a step by step guide to downloading NOW TV on PS4...

Xbox One - Frequently Asked Questions

We've compiled a few of the questions you've asked us about Xbox One into this easy topic.    How do I create a NOW TV account to begin viewing on Xbox One?    [video]   Get NOW TV on Xbox One A quick guide on how to add the NOW TV app to your Xbox O...

Now TV App Stops on Xbox one

I use Now TV to watch several episodes at once, usually as background noise. recently the app stops playing with no error code, xbox stays connected to internet and other apps work just fine. when Now TV does stop i have to quit the app view xbox men...

Error on the player

Hi,  for the past 4 weeks I’ve been unable to watch Now TV on my LG Smart TV. It constantly buffers until an error message comes up saying “Error on the player” and the app just crashes. I have done everything that there is to be done in terms of tro...

Slow network??

Is NowTV under maintenance? Super slow streaming yet prime netflix and playing an online games I have there is no trouble with. Highly annoying as there is only one device on in my home at the moment and that's me watching my programme on my phone AN...

Ps4 app not working

Keep getting error in player message constantly on PS4 have uninstalled and installed and also reset router 

Film jumping like it was a badly scratched dvd on Xbox One

I'm having trouble completing watching a film. Luckily it's one I've seen before so not too bothered about this particular film but this isn't the first time it's happened. I've checked the internet connection. Even restarting my xbox plus even tried...

Sorry there was an error in the player

I have an Xbox one up until today now tv was running perfectly but now it will not run keeps telling me sorry there was an error in the player and it won’t play anything except for adverts which seems strange that the player won’t work??????  I have ...

Causes internet lag?

Got the free trial, watched three movies in a day, playing matches on xboxlive went terribly with lots lag, also experiencing problems with internet, never had bad connection issues since today, canceled my monthly subscription, just curious if this ...

Ps4 keeps crashing

Happens in the middle of a programme and disconnects the controller's. You have to restart the console for it to boot up again. I have tried all of the suggestions on the other posts but they do not work! So many people have complained, when is this ...

PS4 app buffering

I know there are other posts about this, but I can't find a solution that works for me. My PS4 app has, in the last two days, stopped working usefully. I can open it and browse the content, and I can stream the adverts that show when I select a progr...